Appointment Policy

Laguna Beauty Bar Appointment & Cancelation Policy

Note: Permanent Makeup has a separate cancellation policy. Please see below for Permanent makeup policy.

Dear Client,

Your time is very important to us and we appreciate that you equally respect ours. Below is our appointment policy.

We are a small beauty bar and during busy times space can be limited. In order to provide you and other clients with excellent customer service and access to appointments during peak times, we have a firm 48+ hour cancellation policy. If you fail to cancel 48+ hours prior to your appointment time your 50% deposit will be NON REFUNDABLE!This is a non refundable cancellation fee. In order to re-book your appt you will have to pre-pay for your permanent cosmetic appointment in full.

Kindly review the booking and cancellation information below. Please note that by booking an appointment you are accepting the conditions of our cancellation policy. We really appreciate your business and hope you have a positive experience booking with us.

Arriving:

Please arrive 15 minutes early for your treatment. This will give you plenty of time to check in, use the restroom, fill out any necessary forms. Arriving late will rob you of precious treatment minutes as each session will be finished exactly on time as a courtesy to the next client.

We fully understand that sometimes being late is outside of your control. We will always do our very best to accommodate late arrivals by performing the most complete treatment possible in the time remaining. Unfortunately, arriving too late to perform the scheduled service will result in full charges of your scheduled services for that day. For this reason we recommend that you plan ahead for your relaxing visit to our spa. We`ll be happy to answer any questions you may have about our location, parking, dining options and etc…

Booking appointments by phone or online:

When booking your appointment you will be asked to provide a valid credit card to pay your 50% deposit. Please rest assured that our system is a secured software system and no one ever has direct access to your full credit card information. Upon completion you`ll be able to pay the remaining balance for your services with your choice of Visa, MasterCard, American Express, Discover, debit or cash.

Cancellations:

If you need to cancel your appointment please call us at (720) 355-0123 at least 48 hours in advance. Since we turn away other clients to hold your reservation any cancellations with less than 48 hour notice (or no-shows) will result in a non refundable deposit of 50% of the procedure cost. In order to re-book an appt for permanent cosmetics, the procedure will have to be paid in full when booking your appointment. We regret that we cannot make exceptions to our 48+hour cancellation policy because we are a small appointment-based business and we schedule especially for you.

Permanent Makeup APPOINTMENT POLICY

Dear Client,
Your time is very important to us and we appreciate that you equally respect ours.  Below is our appointment policy.

1.    There is a $50 cost for an in person consult, that is prior to your procedure day. A 48 hour notice is required to reschedule a consultation appointment. If you fail to cancel/reschedule this appointment within this time frame, a $50.00 prepaid cost is required to schedule another consultation.  The $50 deposit will be applied toward any procedure of choice. If you fail to cancel within 48 hours prior to your consultation or DO NOT show up to that consultation, the $50.00 deposit is non-refundable, and will NOT be applied toward your procedure. It will forfeited to Crystal for wasting that time slot.

2.     Please do not bring children to appointment(s) . This is a Safety/Health issue. No procedure will be performed when a child is present. If you show up with a child and I have to reschedule you and waste that appointment time slot you were scheduled for, you will be charge 50% of the cost of your procedure.

3.    After the consultation by phone or in person, you will be given the cost of the procedure you are scheduled for. You will also be given a copy of these appointment policies. It is your responsibility to read the paperwork in its entirety. All policies will be in effect immediately. Clients are never pressured to schedule a procedure.  In fact, all procedures should be carefully considered before scheduling them.

4.    To reserve an appointment for a procedure, a 50% deposit will be required to hold the appointment time slot. Crystal requires a minimum of 48 hours notice of cancellation. If you fail to NOT show up to your scheduled appointment, your 50% deposit is NON REFUNDABLE. To re-book your appointment after a NO SHOW, you will have to pre-pay your appointment in FULL at the time of scheduling your appointment.

5.    Pregnant or nursing women or anyone under the age of 18 will not be considered for tattooing. Please advise me now if any of these apply.

6.    The first visit of the procedure is the Saturation visit.  The following visit is known as the “Focus or Fine Tune” visit. As the names imply, the Saturation visit accomplishes the basic design and color saturation, and the Focus visit addresses perfection by focusing on balance, symmetry and detail of the healed result.  There is a fee that for the touch up. It’s recommended that your touch up be within the first 60 days, but it’s up to the client to book accordingly. Keep in mind of Crystal’s schedule does fill up, so the sooner to book that touch up, the better. 

7.    A cancellation/rescheduling of a touch up visit is required 48 hours in advance. Same policy as initial procedure.

8.    All color fades and your cosmetic tattoo will require maintenance.  The amount of fading depends on several variables including medications you are on and topical treatments, but is primarily due to sun (ultra-violet) exposure; therefore measures should be taken to protect your permanent cosmetics from the sun, tanning beds etc.